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All part of the service

Alex Grice

Making sure your materials handling equipment is serviced regularly is so much more than a box ticking exercise; it’s essential for ensuring your fleet performs at its best throughout its lifetime. Neglect it, and you risk some serious consequences not only for the truck, but also your operators and your business.

Protect your fleet investment

Materials handling equipment is built to withstand a lot, but every truck will need regular servicing and maintenance to ensure it operates to the highest level.  

After all, you've invested heavily into your fleet, so it makes sense to look after it. By keeping on top of a regular service schedule, you can identify any small issues and address them early, before they get worse and turn into bigger, more costly problems. It can also help to extend the life of the forklift and lower your total cost of ownership.

Protect your bottom line

A poor maintenance regime can often result in unexpected breakdowns... with consequences including:

  • Letting down a customer by failing to deliver on time
  • The necessity to rent a replacement vehicle  
  • Additional pressure on other equipment (increasing wear and tear)
  • Negative impact on operator productivity/paying them for unplanned time off 

    Instead, by keeping an eye on the health of your truck and ensuring that faults are fixed early on will help to minimise any unexpected faults and onset downtime.  

    Mitsubishi Forklift Truck engineers carry 80% of fast-moving parts and are backed by stocked warehouses and an international network — ensuring you get next-day delivery of the genuine parts you need.  

    Plus, with our industry-leading first-time fix rate, you’ll be back up and running in no time. 

Protect your staff

Service and maintenance are key not just for the operation of your truck, but more importantly, for your operators. You wouldn’t want to get in a car that isn’t safe to drive, so why give your operators a forklift that is potentially dangerous to operate. Just because you can’t see the fault, doesn’t mean it isn’t there. Mechanical failures could lead to catastrophic accidents with life-changing consequences for your operators and their families, not to mention the financial and reputational impact on your business. Our service agreements and maintenance contracts cover regular inspections and repairs to keep your equipment in top working order and allow your operators to stay and productive. 

Protect your business 

Not only do you have a moral obligation to your operators, but you also have a legal obligation to ensure equipment is regularly serviced. You have a duty of care and a requirement to provide equipment that is safe to use and fit for purpose. Regular servicing and safety inspections such as Thorough Examinations and maintenance will ensure you meet legal health and safety regulations and stay on the right side of the law. 

The cost of failing to comply has never been higher. Recent statistics show that if you are prosecuted by HSE, you are 96% certain to be convicted (a far higher rate than for other criminal cases). What’s more, the average fine is £145,000 with million-pound fines increasingly common.

Service that comes with complete peace of mind

With Mitsubishi Forklift Trucks, you’re always in good hands. Our engineers are highly trained experts with the knowledge and skills to assess and comprehensively maintain your equipment. We work to the highest industry standards and keep traceable records for complete transparency.  

Plus, your budget is in safe hands too. We offer flexible contracts and service agreements to suit your business and the recommended frequency of inspections for your equipment.  

To find out more about Mitsubishi Forklift Trucks service packages, call the Greenline on 0845 3713048 or email info@mitsubishi-forklift.co.uk 

Read more on our service page here